Decoding India’s DPDPA: A Paradigm Shift in India’s Data Privacy Law
In a landmark move, the Indian Parliament has ushered in the Digital Personal Data Protection Act (DPDPA), safeguarding the privacy…
Generative AI Voice Bots: The Future of Customer Service
Imagine a customer service experience where your customers never have to wait on hold, where their questions are answered accurately…
The GenAI Advantage: Automating Qualified Lead Generation with Voice Virtual Agent
In today’s competitive business environment, qualified lead generation and conversion are essential for any organization’s success. By directing your sales…
How Conversational AI Is Redefining Customer Experiences In Various Industries
Conversational AI is used in the world we currently live in. It is transforming how businesses operate all around the…
Mastering Long Conversations with AI-Powered Sales Assistants: An Indian Industry First!
The AI revolution has cleared the path for long customer inquiries ranging anywhere from 25 seconds to 25 minutes to…
Conversations Made Human-like with Genie Voice Assistants
The introduction of Air AI has made one thing clear- Voice AI assistants is having a moment—one that is unlikely…
A Take on Multi-Lingual Virtual Assistants powered by Modern Language Models
You’re not alone if you’re still learning about GPT, massive language models, and intelligent intake. With insurance innovation and digitalization…
The Future of Contact Centers: Exploring the Impact of Generative AI and Multi LLMs
In an era where providing a differentiated solution is the goal, contact centers are at the forefront of leveraging new…
Taking a Step Forward in Customer Service with Genie Voice Assistants.
Client service in today’s AI era is more than just processing client questions of all sorts faster and with more…
A Comprehensive Guide on AI-Powered Voice Assistants
Artificial intelligence has the power to simulate authentic human conversations, making real-life discussions more interactive and engaging. While chatbots have…