Mastering Long Conversations with AI-Powered Sales Assistants: An Indian Industry First!
The AI revolution has cleared the path for long customer inquiries ranging anywhere from 25 seconds to 25 minutes to…
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A New AI-Bot in town: ChatGPT
Technology solutions and automation have the power to improve customer service in multiple ways. And thus, the upcoming future of…
How AI is revolutionizing call centres throughout the world?
Call centers have relied on cutting-edge technology for decades, from first-generation call-routing systems, that routed customers to the first available…
How To Serve Your Customers With Your AI Assistant?
According to Gartner, Inc., “25% of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology…
How Does Our Bot Understand You?
Natural language processing is one of the most promising fields within Artificial Intelligence, and it’s already present in many applications…