Transforming Customer Service: The Role of Voice Assistants in Inbound Calls
On a Marketing Against The Grain podcast episode, Kieran Flanagan, CMO of Zapier, stated that- ‘Customer Support is an area…
On a Marketing Against The Grain podcast episode, Kieran Flanagan, CMO of Zapier, stated that- ‘Customer Support is an area…
Leads are the lifeblood of every organization; strategies would be useless if your CRM had stale data full of unqualified…
The goal of sales and marketing is to constantly find new ways to drive revenue growth and increase ROI. While…
If you were to guess the top challenges facing B2B companies today, you would most likely guess: Though these are…
In the moment’s drive for personalization, B2Bs simply can’t go bad data on B2B leads. Sales leads are the lifeblood…
The Great Resignation refers to the mass exodus of workers from their jobs as they reevaluate their priorities and work-life…
Did you Know? It is said that CRM software helps 39% of businesses improve their upselling and cross-selling efforts. Also,…
Are your marketing campaigns struggling? Are they still failing to deliver the results you require after being personalized? If you…
The contact centre is the front line of many companies, responsible for managing customer interactions and providing support. However, with…
Technology solutions and automation have the power to improve customer service in multiple ways. And thus, the upcoming future of…