Mastering Long Conversations with AI-Powered Sales Assistants: An Indian Industry First!
The AI revolution has cleared the path for long customer inquiries ranging anywhere from 25 seconds to 25 minutes to…
Tag: automation
The Future of Contact Centers: Exploring the Impact of Generative AI and Multi LLMs
In an era where providing a differentiated solution is the goal, contact centers are at the forefront of leveraging new…
Taking a Step Forward in Customer Service with Genie Voice Assistants.
Client service in today’s AI era is more than just processing client questions of all sorts faster and with more…
Top 5 Use-cases of Voice Assistants in the Insurance Industry for 2023!
Consumers have grown increasingly comfortable with a customized communication medium—the voice—as automation takes the front stage in most service-based sectors. …
Leveraging Generative AI LLMs to Enhance the Conversations
Conversational AI technology has advanced tremendously over the years, revolutionizing our conversations with machines. The introduction of Generative AI and…
Capture High-Quality Leads Through AI-Driven Lead Qualification
The goal of sales and marketing is to constantly find new ways to drive revenue growth and increase ROI. While…
Is ‘GREAT RESIGNATION’ affecting your data?
The Great Resignation refers to the mass exodus of workers from their jobs as they reevaluate their priorities and work-life…
Automated CRM Data Enrichment: Turning Challenges into Opportunities
Did you Know? It is said that CRM software helps 39% of businesses improve their upselling and cross-selling efforts. Also,…
Defeating the Stale Sales Leads with Voice AI Solutions!
Are your marketing campaigns struggling? Are they still failing to deliver the results you require after being personalized? If you…
Unleashing the Potential of Voice AI to Revolutionize Customer Support and CX in Contact Centers
The contact centre is the front line of many companies, responsible for managing customer interactions and providing support. However, with…