Mastering Long Conversations with AI-Powered Sales Assistants: An Indian Industry First!
The AI revolution has cleared the path for long customer inquiries ranging anywhere from 25 seconds to 25 minutes to…
Tag: Voicebot
Conversations Made Human-like with Genie Voice Assistants
The introduction of Air AI has made one thing clear- Voice AI is having a moment—one that is unlikely to…
A Take on Multi-Lingual Virtual Assistants powered by Modern Language Models
You’re not alone if you’re still learning about GPT, massive language models, and intelligent intake. With insurance innovation and digitalization…
The Future of Contact Centers: Exploring the Impact of Generative AI and Multi LLMs
In an era where providing a differentiated solution is the goal, contact centers are at the forefront of leveraging new…
Taking a Step Forward in Customer Service with Genie Voice Assistants.
Client service in today’s AI era is more than just processing client questions of all sorts faster and with more…
Top 5 Use-cases of Voice Assistants in the Insurance Industry for 2023!
Consumers have grown increasingly comfortable with a customized communication medium—the voice—as automation takes the front stage in most service-based sectors. …
A Complete Guide on Qualifying Leads the Genie Way in BFSI Sector
Did you know that buying an insurance policy is just a voice command away? OR That you can have your…
The Growing Significance of Voice Assistants in Insurance & NBFC: A Trend to Watch.
Non-banking financial companies (NBFCs) are becoming important drivers of financial inclusion in India, offering loans to underdeveloped retail, small businesses,…
Transforming Customer Service: The Role of Voice Assistants in Inbound Calls
On a Marketing Against The Grain podcast episode, Kieran Flanagan, CMO of Zapier, stated that- ‘Customer Support is an area…
Unlocking the Power of Automated Lead Qualification: 3 Key Benefits for Your Business
Leads are the lifeblood of every organization; strategies would be useless if your CRM had stale data full of unqualified…